This is a fun and informative course, designed to give all participants an understanding of what happens emotionally, psychologically and physically to a person when they are experiencing challenging behaviour.

We all experience challenging behaviour in our everyday lives, whether it be as a parent, a teacher, a carer, even on the road as a driver and going about our daily lives at times.

Bringing up children can be particularly challenging at times and their behaviour can get in the way of you all having a successfully happy family, and of reaching their full potential..

This course is tailor made to meet the needs of parents of children of all ages.
This will be a small, friendly group, so numbers are limited.

Book for place asap, contact me via 07789621429 or carole@caroleritchie.co.uk
The cost will be £30.00 per person, including refreshments.

• Understanding the physiology & psychology of interactive behaviour
• Communicating calm
• Using body language and positioning to de-escalate a potential crisis situation
• Assessing and reducing the risk of experiencing aggressive behaviour
• Managing challenging or aggressive behaviour
• Understanding and using positive modelling
• Defusing difficult situations
• Enhanced communication skills
• The importance of what we see
• The importance of relationships
• Building resilience and dealing with pressure or stress